This plumbing company is unreliable and fraudulent, they came out and never completed the work they were contacted to do and submitted the work as being complete to the insurance company. Do NOT trust!
This company is a fraud. They were over paid by my credit card $2500 and they admitted and we went to court because they didn't want to pay me back and they were found guilt but after a year I still have not received my money. While they were doing the job, they were no call no show and it took them almost a month to do the job when it should have just taken 2 days. I had a sewage pipe replaced. Please stay away from this company and YOUNG, DWAYNE, he is the owner. The worst part is that he uses the lords name to make you feel sad for him and his family.
Worst servicer!! Elevated plumber came out to replace a water heater, which was covered by my home warranty. So many issues!
3) The water heater had to be fixed, took days for them to get someone out to repair it, again even though this was considered an "emergency".
4) Even though the company (Dwayne) said they would take full responsibility for the damage, they refused to act on it. I had to file litigation through my home warranty. Again - he said that they would fix it... it's more than two months later and they STILL have not repaired the damage.
After complaining to our home warranty company that same day, they assured us that Dwayne from Elevated would service our home, just a little later than expected. When I called Dwayne to confirm, he said he would call me back in "3 minutes." Five minutes passed, so I decided to call him. But when I called, I got an answering message that said "Elevated Plumbing is currently closed."
I called Elevated Plumbing to set up an appointment time. The man on the phone (Donnell?) assured me that everything was going to get fixed. By this point, I'd been taking cold showers for a little over a week. I was really looking forward to having the problem solved.
1) Although this was considered an "emergency", took over 2 weeks to get the new heater installed.
Elevated Plumbing is a collection of thieves. American First Choice is also a partner in crime. They know this company is a fraud. I have water heater problem and the Tech came and did not even check what is wrong and took 60 in cash as Dwaye claimed his credit card machine does not work. Then they said they would replace it and it never happened. When I call insurance company they have no recollection of the elevated plumbers and they denied sending them to me which is false because they gave them my information and I got their information from them. It is so shame this kind of business is taking place in US.
My home warranty company assigned Elevated Plumbing with the task of diagnosing an issue with my brand new hot water heater, after the plumber who installed it (Belle View Plumbing) refused to return to our house.
Well, the date and time-slot (4 hours) came and went, and Elevated Plumbing never showed. They never even called. In fact, when I tried to call them, my calls went straight to voicemail.
ONLY WORK WITH THIS COMPANY IF YOU LIKE NO-SHOWS, PEOPLE WHO ARE UNPROFESSIONAL, AND CONSTANTLY BEING REDIRECTED TO VOICEMAIL.
Stay away from American First Choice
2) When it was installed, the tech completely botched the job, got water in the electric panel, got soldering on the floor, and cracked the transition step between my basement rooms.
All in all - TERRIBLE WORK, shady business practices, all around awful. DO NOT USE THEM!
Elevated Plumbing Llc is a US Plumber based in Temple Hills, District Of Columbia. Elevated Plumbing Llc is located at 4518 Beech Rd #370, Temple Hills, MD 20748, USA.
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