I didn't have a good experience purchasing furniture here. I ordered a dresser online, was charged, and supposedly it would be delivered for pickup to the location I specified. It wasn't, and I had to call searching for it, found out it was at a different location. When I picked it up, it was in unassembled boxed form, and they had to tape up the box to keep it together to make it to my car. I recommend researching other furniture outlets.
If I could give them less than 1 star I would. I purchased a twin size mattress, box spring and two dressers.The mattress that I purchased was infected WITH BEDBUGS!! Called the store spoke to a representative, who spoke with the manager about the problem. I was asked to send pictures of the of the mattress, which I did, and was told I would get a FULL REFUND. When I got to the store they only wanted to refund me for the mattress not the dresser. In turn I said "I was told that I would get a full refund for having to deal with this huge problem". They said "No we can only refund you for the bed." I said to him "What about the bed I had to discard and my child has no bed to sleep on? What about the furniture that I have to throw away? Not to mention having to bring in exterminator!! But still no compensation!! HORRIBLE BUSINESS take my advice DON'T EVER PURCHASE anything from JMD FURNITURE, EVER...!!
After reading many of these reviews I think that people don't understand that this is a discount furniture store. Don't expect Crate & Barrel furniture here, it is a place to get inexpensive furniture pieces at a lesser price. Also, from my time there I noticed that they only have one truck and a few delivery helpers it probably would help to go in there on a slow day and time I suggest early Weekdays.
Never again! Bought a bed frame, never opened box and when I returned it 3 days later I was told they were gonna take 35% of my $42+ of store credit. So I'm out! F that and F them!
Went in there and purchased a Therapedic pillow top mattress! It was amazing, and I am so happy with the quality of it. I recommend everyone to go inside and test them out. Some of the best prices I have ever seen. My sales person was Erika and she requested I leave this review because of the amount of competitors that leave review for the. 5 Stars for Erika!
I had the BEST EXPERIENCE!!! This was my first furniture buying experience anyways and they made it grand. When I walked in I was unsure about what I actually wanted to purchase even after browsing online and reading the circulars that come in the mail. The Woman who assisted me was VERY nice, patient and helpful. She showed me everything I wanted to see even if it had her walking in circles. I went in yesterday, purchased a Mattress and Box-spring and was worried that it wouldn't be able to be delivered that day being as though it was my only off day for the week. The Woman assured me that I would get the bed delivered that day. She gave me a window of time, the "driver" showed up around the time and I was surprised that it was the Owner of the store and his son. He also let me know that the salesperson I was working with earlier was his Wife. I thought that it was so sweet that they were a family business. He put up my bed quickly and left. Overall, the experience was great and I will be ordering again.
Jmd Furniture is a US Furniture Store based in Temple Hills, District Of Columbia. Jmd Furniture is located at 2346 Iverson St B, Temple Hills, MD 20748, USA.
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